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How we Work


Having a direct workforce has allowed us to develop a stronger relationship with our tradespeople which encourages accountability, loyalty, longevity of service and an understanding of the PiLON way.

Leaders in innovation and digital

One of the keys to our success is our innovative and award-winning approach to technology. We have invested significantly in the development of our in-house digital team and produced bespoke digital applications that add real value and efficiencies to the services we deliver.

Health and safety

People are at the heart of what we do. Whether it be employees, clients, residents, or students, we take Health and Safety very seriously and regular training for our tradespeople and managers is essential to our working practice. A dedicated SHEQ team (Safety, Health, Environmental, and Quality) ensures that safety, environment, and quality are at the forefront of every project. We are ISO 45001:2018 accredited.

Partnerships, Clients, and Customers

We want to build long-term, transparent and collaborative relationships with our clients, which means that we invest time and effort in understanding each client’s values and strategic priorities. This enables us to offer a truly tailored solution. We are also committed to leaving a lasting legacy that goes beyond the physical work we undertake by supporting the communities in which we work.

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