Service Excellence

PiLON are committed to providing the best customer experience for all of our customers, colleagues and other stakeholders.

Our work has a direct impact on the lives of individual residents, as such we constantly go the extra mile to tailor our service to match the exact requirements of the individual project.

Always open to innovating new ways of doing things and committed to continuous improvement of our services, PiLON launched the innovative customer portal which enables better, faster and more flexible communication for the residents of planned investment works.

The results of our client satisfaction surveys continue to guide us, we’re proud that PiLON has consistently maintained high standard at all levels throughout the business.