Southern Housing is one of the largest social housing providers in the UK. A member of the G15 housing association with more than 78,000 homes across London, the South-East and the Midlands, SH formed following the merger of Optivo and Southern Housing Group. Their stock is comprised of: traditional social housing, shared ownership, affordable rent, private market rent, student accommodation, and care and support.

Key elements of our innovative direct delivery model encompass the use of in-house, vetted, skilled and experienced tradespeople, including mechanical and electrical works, a dedicated management team, and strategic subcontracting.

We are proud to say that customer satisfaction consistently achieves above 97%. We consistently deliver within agreed SLAs of 10 days for bathrooms, 5 days for kitchens and 12 days for both.

In January 2024, we were awarded ‘Best Customer Impact’ in a joint submission with Southern Housing at the NHMF Awards. The Greener Broomgrove initiative saw the delivery of over 20,000m2 of improved green space – via mass bulb planting, wildflowers, street trees and community wellbeing activities benefitting SH residents.